| Issue ID | 1069405 |
| Internal NHTSA # | 10593633 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | GLK350 |
| Model Year | 2014 |
| File date | 18/05/14 |
| Component | STRUCTURE:BODY:HATCHBACK/LIFTGATE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2014 mercedes benz glk250(na). The contact stated that she forgot to close the hatch back door and while driving forward out of the garage, it crashed into the garage door shattering the glass. The contact mentioned that she believes it was a safety issue since the vehicle did not alert her that the door was still open. The vehicle was taken to the dealer. The technician stated that they could not alter the design of the vehicle. The manufacturer was made aware of the failure. The vehicle was repaired. The failure and current mileage was 6,000. Updated 08/28/14*lj the consumer was advised the alarm for the hatchback only sounds when the vehicle is being driven more than 5 mph. Updated 09/5/2014 *js |
| Vehicle Mileage at Failure | 6000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | HIGHLAND, MD |
| VIN pattern | WDCGG0EB0EGXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 01/10/13 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | MERCEDES BENZ OF SILVER SPRING |
| Dealer's telephone number | |
| Dealer's city | SILVER SPRING |
| Dealer's state code | MD |
| Dealer's ZIP code |