| Issue ID | 1167525 |
| Internal NHTSA # | 10695029 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | GLK350 |
| Model Year | 2012 |
| File date | 11/03/15 |
| Component | SEATS |
| Product type code | VEHICLE |
| Description of the problem | We have 2012 mercedes benz glk350 bought from nanuet mercedes benz, nanuet, ny. On march 11 driving on rte 306s and hit a pot hole covered with water at about 20 mph. The head rest split apart and hit my neck. If i were driving 40 or more miles per hour that impact would have broken my neck even could cause death. Was there any similar complaint? Something like this did not happen in 43 years of my driving. Is the car manufacturer liable for it? I took the car to the dealer and it would cost about $600. Please do not call, i am hard of hearing, communicate through e-mail. |
| Vehicle Mileage at Failure | 25000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | WESLEY HILLS, NY |
| VIN pattern | WDCGG8H83CFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 20 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |