| Issue ID | 1590220 |
| Internal NHTSA # | 11242480 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | GLK350 |
| Model Year | 2012 |
| File date | 07/08/19 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2012 mercedes-benz c350. The contact received notification of nhtsa campaign numbers: 16v081000 and 19v010000 (air bags). The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Mercedes-benz of raleigh (5607 capital blvd, raleigh, nc 27616, 919-573-5050) was contacted. The manufacturer was notified and provided case number: 2019010001. The contact had not experienced a failure. *bf consumer stated mercedes issued recall - dealer refuses to comply with air bag recall.*jb |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | RALEIGH, NC |
| VIN pattern | WDCGG5GB4CFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 09/03/12 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | LEITH, INC |
| Dealer's telephone number | |
| Dealer's city | RALEIGH |
| Dealer's state code | NC |
| Dealer's ZIP code | 27616 |