2012 Mercedes benz GLK350 Air Bags Problems, Complaints and Defects, Recalls and Failures

This is an online automotive information provider of a detailed information on complaints, defects and recalls for Mercedes benz GLK350 2012 air bags. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Mercedes benz GLK350 2012 air bags and complaints other owners have filed.
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2012 Mercedes benz GLK350 Air Bags Problems, Complaints and Defects

 Issue ID1549148
 Internal NHTSA #11190920
 ManufacurerMercedes-Benz USA, LLC.
 BrandMERCEDES BENZ
 ModelGLK350
 Model Year2012
 File date22/03/19
 ComponentAIR BAGS
Product type codeVEHICLE
 Description of the problemTakata recall manufacturer recall numbers 2018030010 and 2018030011 nhtsa recall numbers 17v017 and 16v081 i called mercedes of tucson, az to schedule an appointment to address the open recalls on my vehicle. I was told by the service person with whom i spoke that my airbags could be ordered and i could be scheduled to address the recalls the first week of april 2019; however, i had to call her back to provide my vin so she could verify the recalls. When i called back and provided my vin, i spoke with a different person and she informed me that there were no open recalls, which was completely false. I told her that i wanted something in writing that there were no open recalls, because that conflicted with the safety recall notice i received in 2018, and the recall information for the vin on nhtsas website, which i had just verified. She said she would ask management about getting something in writing for me. A client relations rep called me after that discussion to confirm i did have two open recalls. She further informed me that parts are unavailable until september 2019, and they can't even order parts until then; there is no order queue. My first concern is that their people are giving false information regarding a potentially deadly recall notice (i. E. Stating there are no open recalls). The client relations person explained that they have two parts people who are new, and one of them seemingly "verified" there were no open recalls. The fact that whichever one verified the recalls is new is irrelevant. They need to update their process and system, as i was told the verification was done in their system, not nhtsas website. Secondly, given the amount of time that has elapsed since the initial recall, i have to wait an additional six months for repair, and the parts may not even be available then, i was told. That is unacceptable.
 Vehicle Mileage at Failure
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateSAHUARITA, AZ
VIN pattern WDCGG5GBCF7XXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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