| Issue ID | 1429671 |
| Internal NHTSA # | 11052281 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | GLK350 |
| Model Year | 2012 |
| File date | 01/02/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Takata recall - my vehicle has been under recall for a couple of years due to malfunction of driver side and passenger side airbags. I've received several notices via mail regarding the recalls and i have reached out to mercedes benz to help resolve the issue. Every time i call mercedes benz and my local mercedes benz dealer about the airbag parts, i am told my airbag recalls are "pending". My vehicle is unsafe to drive for myself and my passengers. My attorney has sent a letter to mercedes benz and to nhtsa regarding the situation as my vehicle has not yet been fixed and is a great hazard. The airbag parts, i am told, are no longer being manufactured. I don't feel secure driving my vehicle and am highly disappointed in the way my situation is being handled. Mercedes benz is aware of the law that they must fix the problem, however, they are not acting quickly to remedy the current issue. It is as if a major accident must occur before the problem gets fixed, which could result in great injury or death to myself and my passengers. I check the takataspecialmaster. Com website every single day, waiting on the claim forms to show so i can make my claim - the forms are still not available. This is unsatisfactory. *js |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | CONSUMER LETTER |
| City and State | GOOSE CREEK, SC |
| VIN pattern | WDCGG5GB7CFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |