| Issue ID | 1414312 |
| Internal NHTSA # | 11033872 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | GLK350 |
| Model Year | 2012 |
| File date | 11/02/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Tl* takata recall. The contact owns a 2012 mercedes-benz glk350. The contact received notification of nhtsa campaign numbers: 16v081000 and 17v017000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called mercedes-benz of stockton at (209) 944-5511 (10777 trinity pkwy, stockton, ca 95219) where it was confirmed that the parts were not available for the recall remedy. The contact also called mercedes-benz of pleasanton at (925) 463-2525 (5885 owens dr, pleasanton, ca 94588) where it was confirmed that the parts were not available for the recall remedy. The contact then called mercedes-benz of fairfields at (707) 430-0101 (2950 automall pkwy, fairfield, ca 94533) where it was also confirmed that the parts were not available for the recall remedy. The contact called mercedes-benz of oakland at (510) 832-6030 (2915 broadway, oakland, ca 94611) where it was confirmed that the parts were not available for the recall remedy. The contact stated that the manufacturer was not notified of the issue due to no answer. The contact had not experienced a failure. Vin tool confirms parts not available/parts distribution disconnect. |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | TRACY, CA |
| VIN pattern | WDCGG8HB7CFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |