| Issue ID | 1562072 |
| Internal NHTSA # | 11205901 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | GLK350 |
| Model Year | 2010 |
| File date | 11/04/19 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | The vehicle is a mercedes benz dealership in raleigh, nc on capital blvd because it will not start. There's a steering lock problem and i was told that only certain vin numbers is covered for this year, make and model. My vehicle has approximately 80,000 miles. I don't understand why this vehicle is not covered under the same recall (started jan 25, 2019) being it's having the same issue at the same time as the other vehicles. The vehicle was at capital chevrolet dealership and they had it towed to mercedes benz dealership and i was told it wouldn't start. Capital chevrolet said that the mercedes dealership said it could happen at anytime and anywhere. I was told the cost is on me. After some research i found out theres a recall on my year, make and model but not my vehicle which is currently at the dealership with the same issue. Can someone explain why this very low mileage vehicle is having the same problem and myself and my grandchildren could lose our lives if it happened with us while occupying the vehicle, who would be responsible for the recall and our lives? |
| Vehicle Mileage at Failure | 80000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | GREENVILLE, NC |
| VIN pattern | WDCGG8HB9AFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |