| Issue ID | 1293553 |
| Internal NHTSA # | 10876719 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | GLK350 |
| Model Year | 2010 |
| File date | 15/06/16 |
| Component | AIR BAGS |
| Product type code | VEHICLE |
| Description of the problem | Takata recall - received owner notification letter from mbzusa dated june 2016 r. E. Defective driver's side airbag being recalled (see "mbz letter"); letter stated that no "suitable replacement part is tested or available" but when it was, owners would be sent "2nd letter notifying you to bring your vehicle in" for repair - "bring" not "drive" - nowhere in the letter was there a word about the vehicle being safe to drive, nor was the word "drive" even mentioned. So officially i now have a car with a defect known to have caused at least 10 us deaths, but no remedy. Most concerning are the documents posted on nhtsa website for mercedes-benz, which show mbz notified nhtsa of vehicles w/ safety defect (i. E. Exploding takata airbags), including my vehicle, on 8 feb 2016 (see feb16 defect). Nhtsa acknowledged defect notice on 12 feb 2016 (see feb16 nhtsa ackn), & stated "it is required that owners be notified of a safety defect in their vehicles within 60 days of a manufacturer's notification to nhtsa of a safety defect in those vehicles." why wasn't i notified w/in 60 days? On mbzusa website/recall faqs, they state "any customers potentially affected will be mailed... In april" (see mbz2 apr vs jun). Cya, break the rules & no remedy in sight. Corporate vultures. Nhtsa needs to hammer them please. Also concerned about recent death of actor killed by jeep in a different safety recall without remedy. What is nhtsa doing about this??? Owners are stuck w/ unsafe cars that can't be repaired! How is this possible? |
| Vehicle Mileage at Failure | 25500 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | UNIVERSITY PLACE, WA |
| VIN pattern | WDCGG8HBXAFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |