2014 Mercedes benz GLK250 Unknown Or Other Problems, Complaints and Defects, Recalls and Failures

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2014 Mercedes benz GLK250 Unknown Or Other Problems, Complaints and Defects

 Issue ID1587999
 Internal NHTSA #11240893
 ManufacurerMercedes-Benz USA, LLC.
 BrandMERCEDES BENZ
 ModelGLK250
 Model Year2014
 File date15/07/19
 ComponentUNKNOWN OR OTHER
Product type codeVEHICLE
 Description of the problemMy 2014 mercedes glk 250 with 16,705 miles, on 11/03/2015 experienced the engine warning display stating to add blue. I did this but the warning did not remove but stated i had 10 starts remaining. I was 700 miles from home so returned conserving my remaining starts. Found multiple problems with the blue tech emissions system including def injector nozzle failing to spray. All covered by warranty. On 06/15/2019 with 58,129 miles, the engine warning light again came on to add blue. I checked bluetec level to be nearly full. The warning stated i had eight remaining starts. Being 700 miles from home, i returned. Having three remaining starts. I took the vehicle in for immediate repair. Found nox sensor 2 faulty and was replaced. On 6/28/2019 with 58,126 miles, the add blue warning again appeared. The bluedef warning only 10 starts remains. The nearest merecedes dealer was in denver being 173 miles away. I took it there where they replaced def module, the preheater and tank temp amoung other faults. On 7/15/2019, with approx. 58,300 miles, the same warning appeared. Returned to the same denver dealer who then replaced the nox sensors in the emission system. I was informed that the frequency of repair for this model is very high and expensive (my last totaled $5,000). This vehicle is totally unreliable and should have been recalled. Because of the emmision system utilized, numberous other problems occur such as the complete windshield washer system was replaceddue to the extreme heat created by the system. Same with oil leaks, etc.. Mercedes could have at a minimum extended their skimpy warranty of 50,000 miles but they refuse to acknowledge any fault claiming "the best or nothing"! This model is definitely nothing!
 Vehicle Mileage at Failure58000
Number of Occurences
Source of the issueNHTSA WEB SITE
 City and StateGLENWOOD SPRINGS, CO
VIN pattern WDCGG0EB9EGXXXXXX
 Was vehicle invloved in a crash?N
 Was vehicle involved in a fire?N
 Was incedent reported to police?N
 Was medical attention required?N
 Was part original equipment?
No. of injured persons
No. of fatalities
 Date of purchase07/08/26
Was original owner?N
Anti-lock brakesN
Cruise controlN
Number of cylinders
Drive train type
Transmission type
 Vehicle speed65
 DoT tire identifier
 Tire size
 Location of tire code
 Type of tire failure code
 Was defective tire repaired?
 Date of manufacture
Type of child seat code
Type of restraint
 Dealer's name
 Dealer's telephone number
 Dealer's city
 Dealer's state code
 Dealer's ZIP code
  • What is Recall?

    A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
  • What is Failure?

    Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
  • What is Defect?

    Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

 

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