| Issue ID | 1672999 |
| Internal NHTSA # | 11338128 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | GLC300 |
| Model Year | 2017 |
| File date | 06/07/20 |
| Component | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2017 mercedes benz glc300. The contact stated that while his wife was driving approximately 40 mph, the vehicle crashed into a 2nd vehicle. During the crash the front end was severely damaged but the air bags did not deploy. Also, the collision avoidance system malfunctioned and did not stop the vehicle to avoid the collision. The driver sustained bruises to the torso area which required medical treatment. An occupant from the 2nd vehicle was transported to the hospital by ambulance. No further information was available. A police report was taken at the scene and the vehicle was towed away. The local dealer mercedes benz of huntsville (6220 university dr. Huntsville, al) and the manufacturer were notified of the incident. The cause of the failures were not determined. The failure mileage was 25,000. |
| Vehicle Mileage at Failure | 25000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | HUNTSVILLE, AL |
| VIN pattern | WDC0G4JBXHVXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | Y |
| Was medical attention required? | Y |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |