| Issue ID | 1495557 |
| Internal NHTSA # | 11124684 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | GLC300 |
| Model Year | 2016 |
| File date | 02/09/18 |
| Component | VISIBILITY/WIPER |
| Product type code | VEHICLE |
| Description of the problem | The wind shield wiper's electric motor and worm gear malfunctioned while driving in the rain on an interstate highway. The rain sensor optics were on and operational at the time of the incident. As the rain volume increased, the automatic sensors increased the wiper velocity. The passenger's side blade unit over-torqued and became entangled with the driver's side rod. This entanglement caused both wiper blades to detach from their rods. The tandem system wiper gear discontinued to work, leaving the driver and passenger side rods in a 45 degree angle, blocking visibility. The rods, without the entire wiper blade attachments damaged the window. Due to the safety hazard, both rods in the line of the driver's visibility and the weather conditions, the car was immediately deemed inoperable due to this malfunction. |
| Vehicle Mileage at Failure | 14000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | SAFETY HARBOR, FL |
| VIN pattern | WDC0G4JB7GFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |