| Issue ID | 1406933 |
| Internal NHTSA # | 11022721 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | GLC300 |
| Model Year | 2016 |
| File date | 24/07/17 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2016 mercedes-benz glc300. While driving 5 mph, the brakes malfunctioned without warning. The contact depressed the brake pedal and the vehicle surged forward independently. As a result, the vehicle crashed into the contact's barn. The air bags did not deploy. A police report was not filed. The contact sustained severe whiplash to the neck and wrist pain from the crash. Medical atttention was required. The vehicle was towed to mercedes-benz of fairfield (2950 auto mall pkwy, fairfield, ca 94533), but the dealer could not duplicate the failure. The manufacturer was made aware of the issue by voicemail, but never called back. The failure mileage was approximately 6,000. |
| Vehicle Mileage at Failure | 6000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | SAN FRANCISCO, CA |
| VIN pattern | WDC0G4KB9GFXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | Y |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |