| Issue ID | 1353609 |
| Internal NHTSA # | 10949226 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | GLC300 |
| Model Year | 2016 |
| File date | 03/10/16 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Leased the car with 4,000 miles on it (it was a loaner) and after driving it for a couple of weeks the brakes started to squeal when backing up. Called service and i was told this was "normal" because of the humidity in the air. Dealt with it for another couple of weeks and called service again. This time i was told there was a "problem" with the brake pads and they were waiting to get them from germany but it was "not a safety issue". I'm very upset that they knew all about this when i leased the car in september 2016 and never said a word about it. Extremely upset by how this is being handled by mercedes. Never did i expect to have a problem like this with a $50,000 car!!!! Mercedes should make due on this and let the customer return the vehicle. Why should i be paying for this vehicle every month and not having this issue fixed? This has definitely put a bad taste in my mouth about mercedes. |
| Vehicle Mileage at Failure | 4000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CHARLOTTE, NC |
| VIN pattern | WDC0G4KB5GFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | 3 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |