| Issue ID | 1442620 |
| Internal NHTSA # | 11065248 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | GLC |
| Model Year | 2016 |
| File date | 19/01/18 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | I bought a new 2016 model (feb. 2016), around nov 2016, the rotors started making squeaking noise when backing up, so i took to dealer to diagnose. At first, they couldn't find the issue but after reading on the merc forum, i took the car back to dealer (jan. 2017), asked to check the rotors (not just the breaks), found the issue and i paid for this repair. Fast forward, jan 2018, brought the car back because the same squeaking sound came back. I called merc customer service, s/w "irene", and she said they are aware of the issue and she will work with dealer to see if they can fix w/o fee. So long story short, neither the dealer nor merc are willing to admit that this is a known issue and won't pay for the repair. They are willing to give me "15%" discounts. So, i am writing to ask for your help, please let me know if other owners have same issue, should this be an overall recall? |
| Vehicle Mileage at Failure | |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | CORONA, CA |
| VIN pattern | WDC0G4KB6GFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |