| Issue ID | 1248610 |
| Internal NHTSA # | 10816305 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | GLC |
| Model Year | 2016 |
| File date | 18/12/15 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | I got my brand new mercedes benz glc 300 two weeks ago. After driving for 6 days & less than 300 miles in total the suv stopped responding abruptly in the middle of highway cruising at a speed of 70 mph with a transmission malfunction error flashing. With no power in the car, i was lucky enough to pull it from the left most lane to the right curb but it was extremely scary to experience the situation of an irresponsive car in the middle of highway while the car is moving. All the lights on the dial were lit up with a transmission malfunction error in red. Tried to shut off the car using the on/off push button but it did not respond. After opening & closing the driver side door, tried to shut down the car again & the engine revved up. It was surprising as things were acting opposite. I am having safety concerns with this new car, if it stops in the middle of traffic again & if we would be lucky next time to pull over safely. The suv is at my dealership for the last one week. They have cited some faulty transmission parts as the cause of the problem. |
| Vehicle Mileage at Failure | 260 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | TAMPA, FL |
| VIN pattern | WDC0G4JB2GFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 70 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |