| Issue ID | 1288542 |
| Internal NHTSA # | 10872883 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | GLC 300 |
| Model Year | 2016 |
| File date | 22/05/16 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Message: date: 06/07/2016: recently, i purchased a 2016 mercedes glc300 and was very unhappy with the fact that the eco mode is the default and it has to be turned off manually each time you start the engine. I called mercedes and they said there is no way to turn it off completely. I believe this presents a high risk for stalls that could possibly result in severe bodily harm and even death. When the car is stopped the engine turns off and will start if one presses the gas pedal. For example; when turning left at an intersection it is very uncomfortable to know that the engine is turned off as you start to press the gas pedal--while a large truck is coming very fast. One just hopes that there is no delay or pause when you press the gas pedal. I firmly believe that this eco always on (except when you remember to press a button to turn it off) presents the potential for a very serious accident. Mercedes should provide an option that will allow this eco mode to be set to always off. Thank you! [xxx] mail: [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 16 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | MEMPHIS, TN |
| VIN pattern | WDC0G4JB6GFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |