| Issue ID | 1445601 |
| Internal NHTSA # | 11071696 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | GL550 |
| Model Year | 2013 |
| File date | 10/01/18 |
| Component | ENGINE |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2013 mercedes-benz gl550. While driving various speeds, the vehicle suddenly began to sputter, hesitate, and, on several occasions, the engine stalled. The vehicle was taken to the local dealer (mercedes-benz of orland park, 8430 w. 159th st, orland park, illinois) where it was diagnosed that the engine cylinder head was faulty and needed to be replaced. The vehicle was taken to an independent mechanic who indicated that the failure was not due to a faulty cylinder head; however, the spark plugs and spark plug wires needed to be replaced. The vehicle was repaired, but the failures continued. The independent mechanic later diagnosed that the number 5 cylinder was misfiring and the manufacturer issued a service bulletin that addressed the issue. The vehicle was then taken back to the dealer. The manufacturer was notified of the failure. The vin was not available. The failure mileage was 50,000. |
| Vehicle Mileage at Failure | 50000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | ORLAND PARK, IL |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |