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2015 Mercedes benz GL350 Visibility Wiper Problems, Complaints and Defects

Issue ID	1154994
Internal NHTSA #	10681050
Manufacurer	Mercedes-Benz USA, LLC.
Brand	MERCEDES BENZ
Model	GL350
Model Year	2015
File date	02/02/15
Component	VISIBILITY/WIPER
Product type code	VEHICLE
Description of the problem	a blanket of snow/ice formed on my roof during the morning. It was not removable due to freezing and bonding to the roof. As the car heated up inside, that blanket became loose. When i hit my brakes on the road, the blanket came down the front windshield blocking my view of the road. The wipers stopped and would not work because when they do not return to the park position, they do not repeat their wiping motion. Also, the lip at the rear of the hood caught and kept the blanket of snow in place as i brought the car to a stop. More concretely, the wipers are flimsy rubber and do not wipe if any obstruction prevents them from coming to their downward position at the base of the windshield. Turning the wiper on-off switch has no effect. This problem can cause crashes when the driver's view is obstructed and the wipers do not remove the obstruction. I had to exit the car in the middle of the road and wipe the snow away with my hand as cars were going past me splashing me. I also noticed that both front wipers were caked with ice. This means that when i removed the snow from the windshield, the wipers only smeared ice and salt all over the windshield and i could not see the road clearly. The fix is easy as to stalled wipers. The system must be reprogrammed so the wipers continue to wipe even if the wipers do not return to the park position (because of accumulated snow, for example). As to iced-over wipers, the manufacturer must install heating elements in the base of the windshield or inside the wipers or provide for ducted heat (from the motor). I am writing this report because the car is an all wheel drive diesel truck intended for heavy duty use in all environments around the globe. However, i cannot see through the front glass in a minor snow storm in new york city. What if i crash and cause a fatality? Am i to blame because i could not deal with the snow?
Vehicle Mileage at Failure	1400
Number of Occurences	1
Source of the issue	NHTSA WEB SITE
City and State	BROOKLYN, NY
VIN pattern	4JGDF2EE0FAXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons	0
No. of fatalities	0
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders	6
Drive train type	AWD
Transmission type
Vehicle speed	10
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

5XYZW3LA2DG033450 JL7BCE1J7AK001236 5YJXCCE27HF067211 LFMKN5BF2M3178020 WDB1681091J609745 WVGZZZ5NZGW305358 5TFKU4HN5FX007367 WP1AA2AY7KDA10116 SALLSAAG6CA736683 JTERB71J900077382 5HD4CS2178K454490 WVWA183C8JA000054

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2015 Mercedes benz GL350 Visibility Wiper Problems, Complaints and Defects, Recalls and Failures

2015 Mercedes benz GL350 Visibility Wiper Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?