| Issue ID | 880012 |
| Internal NHTSA # | 10424127 |
| Manufacurer | MERCEDES-BENZ USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | GL |
| Model Year | 2011 |
| File date | 23/08/11 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | My husband was going on his third deployment, he did not want me to have any car problem, so we spent almost 70k for a brand new 2011 mercedes gl blue tech. However, less than 30 days and 1460 miles, the steering wheel quit working during a turn, it almost killed me. I have contacted the dealer (valley motor mercedes, hunt valley , md )and the mercedes, they could not explain why this happened, they do not care about my safety and refused to replace the car. They did not care the fact i was scared to death to drive the car either, they charge such high price for a junk car, and refused to hold the responsibility. Shame on them, my husband put his life on the line to protect those kind people ! |
| Vehicle Mileage at Failure | 1460 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BALTIMORE, MD |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 25 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |