| Issue ID | 1656406 |
| Internal NHTSA # | 11321127 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | G550 |
| Model Year | 2019 |
| File date | 01/12/19 |
| Component | POWER TRAIN |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2019 mercedes-benz g550. The contact received notification of nhtsa campaign number: 20v090000 (power train, service brakes, hydraulic, electronic stability control) however, the part for the recall repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 55 mph and attempting to exit the freeway, the vehicle vibrated and the brakes activated independently. The contact turned off the vehicle and restarted and the vehicle then operated as intended. The contact stated the failure occurred multiple times. The contact contacted mercedes-benz of ontario (3787 e guasti rd, ontario, ca 91761, (909) 212-8400), who stated that the lane departure assist was engaged at the time. The contact stated that after reading about the feature, the contact learned that when the system was active the vehicle would vibrate and move the vehicle back into the expected lane. The contact stated that there was no mention of the brakes being activated while the feature was in operation. The manufacturer was contacted and it was confirmed that the brakes being activated was not a part of the lane departure assist feature. The approximate failure mileage was 500. Vin tool confirms parts not available. |
| Vehicle Mileage at Failure | 500 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | HESPERIA, CA |
| VIN pattern | WDCYC6BJ1KXXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |