| Issue ID | 1716236 |
| Internal NHTSA # | 11387190 |
| Manufacurer | Mercedes-Benz USA, LLC |
| Brand | MERCEDES BENZ |
| Model | E550 |
| Model Year | 2008 |
| File date | 04/01/21 |
| Component | VISIBILITY:SUN/MOON ROOF ASSEMBLY |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2008 mercedes-benz e550. The contact received notification of nhtsa campaign number: 19v918000 (visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated while driving at various speeds, the sun roof detached from the vehicle without warning. The vehicle was taken to mercedes-benz of north haven (620 washington ave, north haven, ct 06473, (203) 239-1313) where the sun roof was repaired. The contact mentioned that the recall repair was covered under the vin however, she was charged for the repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 115,018. Parts distribution disconnect. ## vin passed ## mercedes-benz 2008 ## |
| Vehicle Mileage at Failure | 115018 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | BETHANY, CT |
| VIN pattern | WDBUF72X78BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |