| Issue ID | 783114 |
| Internal NHTSA # | 10324801 |
| Manufacurer | MERCEDES-BENZ USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | E550 |
| Model Year | 2006 |
| File date | 09/04/10 |
| Component | TIRES |
| Product type code | VEHICLE |
| Description of the problem | Dear sir/madam, i have a serious complaint against the continental contiprocontact tires that came with my mercedes benz e550 and also the new ones i recently purchased. The car has only 20k miles on it and the side walls on the tires are very weak. I had 1 bubble each develop on 2 of the tires that came with the car after driving over 2 small potholes recently. I also had a sidewall issue on the third tire that came with the car and the new one i just purchased. The recent incident was the worst where both sidewalls burst open when i hit a pot hole. I really think that the quality of the tires is very poor because it seems to be impacting the sidewalls. I would like to discuss this with someone at the supervisor and director level because this is a very serious complaint. I am also going to place a complaint with the indiana department of transport for their lack of fixing these pot holes on-time. I am thoroughly disappointed with the road conditions. [xxx] information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 20100 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | INDIANAPOLIS, IN |
| VIN pattern | WDBUF72X57BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |