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2005 Mercedes benz E500 Service Brakes Problems, Complaints and Defects

Issue ID	1405587
Internal NHTSA #	11021580
Manufacurer	Mercedes-Benz USA, LLC.
Brand	MERCEDES BENZ
Model	E500
Model Year	2005
File date	23/08/17
Component	SERVICE BRAKES
Product type code	VEHICLE
Description of the problem	When attempting to exit the highway, the sensotronic brake control system (sbc) failed and there were no noticeable brakes. The pedal went all the way to the floor with no resistance. Manufacturer claims that if you apply additional pressure during a failure, there will be some braking power available. In the situation though, when the pedal goes to the floor, human instinct is to immediately find an alternative way to stop the car. I was able to stop by downshifting the transmission and applying the emergency brake. Less experienced drivers may not be so lucky. Mercedes benz usa is aware of the potential for all sbc electric pumps to fail at any time causing this same situation for anyone. They are unwilling to cover the defective part because i am one year beyond the 'extended warranty.' they claim that as with any car parts, the sbc system can be expected to fail at some point. Anything beyond 10 years and they do not take responsibility for. Normally i would agree with that sentiment, but not when it concerns the primary electric system of electric brakes to fail. There should at least be a sufficient and noticeable hydraulic back up if this part is engineered to fail. Mercedes has recently extended all fuel tank related issues and components to 15 year coverage, and this would at least be a step in the right direction for the sbc system. However, i believe mercedes benz usa and the nhtsa should mandate a recall of all vehicles equipped with sbc to be inspected yearly and replaced free of charge for the life of the vehicle. I believe it is just a matter of time before there are significant deaths or injuries due to this problem - as the affected vehicles are all about 10 years old at this point. It is a valid concern for both me as a driver of an affected vehicle, and a concern for fellow motorists and pedestrians on the road.
Vehicle Mileage at Failure	105000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	SACRAMENTO, CA
VIN pattern	WDBUH83J45XXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	50
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

WDDZF8ABXLA702321 KNDCB3LC8K5353896 1C6SRFJT8LN349268 3C6UR5FL6EG222414 WDD2052402F746814 NMTKM58E60R002499 JTEZU5JR2J5169989 1GT1UPEY0TF117563 WBAJC310X0G997413 2HGFC2F71MH016972 3N1AB7APXFY346027 3C6RR7KT9HG672358

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2005 Mercedes benz E500 Service Brakes Problems, Complaints and Defects, Recalls and Failures

2005 Mercedes benz E500 Service Brakes Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?