| Issue ID | 1223710 |
| Internal NHTSA # | 10777865 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | E500 |
| Model Year | 2005 |
| File date | 24/06/15 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I am referencing a mercedes benz service bulletin p-b-91. 60/99e. The control cluster shows srs light being illuminated. I took my car into a mercedes dealer and paid to have care analyzed. The mechanic indicated my car has the following fault codes: dtc 9103 (the resistance value in the ignition circuit containing component r12/13 is too high) and dtc 9123 (the resistance value in the ignition circuit containing component r12/14 is too high). Both pertaining to a faulty scm harness located on the steering column. I was told this is dangerous and that in the event of a crash, my airbags will not deploy. I am concerned that if mbusa knows that this is an issue and has even gone so far as to make a service kit to repair harness, why are they not responsible to repair this, especially given the extreme danger this is posing? I have looked into the cost of the parts, retail and for around $100 to purchase. The dealer wants over $700 for labor alone, plus another $250 for parts. This is supposed to be the safest car company in the world and i would think that this would be something they would want to address quickly. For the amount of money i paid for this vehicle, i believe i should be able to trust that it will protect me in the event of a crash. I am very afraid to even drive this vehicle. |
| Vehicle Mileage at Failure | 100102 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | FORT WORTH, TX |
| VIN pattern | WDBUF70J65AXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 60 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |