| Issue ID | 683364 |
| Internal NHTSA # | 10234409 |
| Manufacurer | MERCEDES-BENZ USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | E500 |
| Model Year | 2004 |
| File date | 08/07/08 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | Driving at about 60 mph and start decelerating to turn and the transmission shifted out of gear or to first gear the initial time. I had to pull over, cut the car off completely and then re-start the vehicle for it to shift correctly. Went about a month and it happened again. At first i thought that i had done something, but it started happening more often like once a week and then daily. I was traveling at one time on i-64 and decelerated a bit to go through the hampton tunnel and realized that it happened again as i was accelerating at the end of the tunnel. Once again, i had to pull over, shut the vehicle off and restart it for the transmission to reset. It also happened at traffic lights. One time while my son and i were riding we actually felt the car jolt as it shifted out of the proper gear. The last time it happened i was on busy rt. 29 right at rush hour. I stopped at a light and when the light changed green i stepped on the gas to accelerate and all i could hear was the engine revving. I tried the usual, cutting the vehicle off and restarting it, but this time the transmission didn't reset itself at all and i ended up getting towed to a shop. My car is in the shop now and the transmission is being replaced. The car will go when it happens, but it will not shift from first gear at all. I just looked at a couple sites online and see where at least three other people had this same issue. I also found a tsb (technical service bulletin) on the allworldauto. Com website, for transmissions downshifting for the mercedes benz e class. |
| Vehicle Mileage at Failure | 88000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | AMISSVILLE, VA |
| VIN pattern | WDBUF70J34AXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
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| Dealer's ZIP code |