| Issue ID | 702205 |
| Internal NHTSA # | 10249917 |
| Manufacurer | MERCEDES-BENZ USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | E500 |
| Model Year | 2004 |
| File date | 01/09/08 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | My car battery kept dyeing and all of the speakers on the right side was not working. In fact when the car was off those speakers would make static noises. I had an electronic auto store look at the car and they told me they could not find the problem, but when they posed the question to their online site, the answer came back as the "audio gateway" being defective. They were other owners of the same car with the same complaint and this was the problem. I took the car to the mercedes dealer, told them of the battery dyeing problem and their diagnosis was the same, "audio gateway". I paid the dealer to fix the problem and they stated that replaced the part. The total cost was approx. $1,258. 00, which included labor. |
| Vehicle Mileage at Failure | 61000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BROOKLYN, NY |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |