| Issue ID | 1664606 |
| Internal NHTSA # | 11327065 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | E400 |
| Model Year | 2018 |
| File date | 30/05/20 |
| Component | UNKNOWN OR OTHER |
| Product type code | VEHICLE |
| Description of the problem | On may 30, 2020, around 3 pm, my son was the driver and my wife and i were the passengers driving in jersey city, nj (usa). While changing lanes on the road, the car suddenly stopped functioning. All dashboard lights came on and it showed a car with zig zag lines and stated inoperable. We were in the middle of the road in a dangerous situations with cars going around us. The steering wheel froze and the brakes were not functioning. We tried to restart the car many times with the dashboard lights coming on and stating inoperable. After a little while, we were able to place it in neutral and push the car to safety on the side of the road while still blocking a lane. We then called the mercedes service center where a technician tried to help us via telephone but was unsuccessful and finally 2 hours later, we had to have the car towed. The family had to take uber home. The car has been towed to ray catena mercedes in union, nj, usa and we received a call this morning that they will inspect it later on today. The reason i am bringing this incident to your attention is that the car stalled in the middle of the road and we were lucky that we were not involved in an accident or had any injuries but would like you to be aware to prevent this from happening to any other mercedes owner as it could have been serious in nature. |
| Vehicle Mileage at Failure | 22777 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | EDISON, NJ |
| VIN pattern | WDD1J6GB6JFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |