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2015 Mercedes benz E400 Vehicle Speed Control Problems, Complaints and Defects

Issue ID	1446197
Internal NHTSA #	11072118
Manufacurer	Mercedes-Benz USA, LLC.
Brand	MERCEDES BENZ
Model	E400
Model Year	2015
File date	14/07/17
Component	VEHICLE SPEED CONTROL
Product type code	VEHICLE
Description of the problem	Collision avoidance system (presafe plus) failed to warn (as advertised by mbusa) of an imminent rear end collision on an expressway. The system is supposed to provide an audible warning signal based on the rate of change of the closing distance between mb and a vehicle in front. Moreover, if the driver ignores the warning signal, the mb is supposed to apply brakes automatically. Neither of these two events took place, resulting in a rear end collision. The highway before and at the point of collision was straight with no curves. After collision damage repair by an mb dealership and assurance from the dealer that the safety systems were operational, i tested the vehicle multiple times by driving the mb into a variety of large boxes the fronts of which were covered with metallic foil. All tests failed to provide both an audible warning as well as automatic braking (see www. Youtube. Com/watch? V=6_d9a_axav4 for one example of test). Mbusa advertising in 2015 touted these safety features on tv and youtube videos. What was missing from these infomercials is information on the reliability of these "safety" systems (i. E., what is the probability that the system will function as advertised). I suspect that this probability is quite low, and if so, this fact should have been provided to the consumer. Also, if my experience with the actual accident and my additional testing is any indication of reliability, merc3des benz vehicles incorporating presafe plus should be subjected to a nhtsa recall.
Vehicle Mileage at Failure	15000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	PHILADELPHIA, PA
VIN pattern	WDDHF6HB9FBXXXXXX
Was vehicle invloved in a crash?	Y
Was vehicle involved in a fire?	N
Was incedent reported to police?	Y
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
Transmission type
Vehicle speed	35
DoT tire identifier
Tire size
Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1GKKVSKD4FJ153736 VSSZZZ5FZDR002371 1FUJHHDR7MLMJ5284 ACV41030005006384 XLRTEM4100G103886 5J6RM4H52CL014675 KMHCL41AP9U355541 WF0ZXXTTGZJT79552 5UXTR9C50JLD60773 KNDPU3AF9P7095120 5FNRL6H81TB081799 VF1RFE00253335509

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2015 Mercedes benz E400 Vehicle Speed Control Problems, Complaints and Defects, Recalls and Failures

2015 Mercedes benz E400 Vehicle Speed Control Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?