| Issue ID | 1249154 |
| Internal NHTSA # | 10816678 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | E350 |
| Model Year | 2016 |
| File date | 22/10/15 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2016 mercedes benz e350. While driving approximately 75 mph, the collision assist inoperative warning indicator displayed on the instrument panel and the cruise control warning indicator illuminated. The accelerator pedal was depressed, but the vehicle did not respond. The vehicle would not down shift. The contact lost control of the vehicle. The vehicle was taken to a dealer for diagnostic testing. The vehicle was unable to be diagnosed and the software was reset. The failure recurred. The manufacturer was notified of the failure. The approximate failure mileage was 4,800. Updated 03/10/16*lj |
| Vehicle Mileage at Failure | 4800 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | CHARLOTTE, NC |
| VIN pattern | WDDHF8JB5GBXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 01/07/15 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | AUTO |
| Vehicle speed | 75 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | HENDRICH MERCEDES BENZ |
| Dealer's telephone number | |
| Dealer's city | CHARLOTTE |
| Dealer's state code | |
| Dealer's ZIP code |