| Issue ID | 1382230 |
| Internal NHTSA # | 10993028 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | E350 |
| Model Year | 2014 |
| File date | 01/06/17 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | Rotors fail after vehicle was idle for 12 weeks. Rust caused the rotors to make brakes pulsate. Dealer would not honor warranty, and maintained that the rotors were wear and tear items. But shop foreman informed me that this has been a problem for the last ten years and that they replace rotors of vehicles on the lot which have sat for several weeks in the winter. Upon my inspection of the rotors it was clear to see that the rust did indeed cause the surface of the rotors to score and deform. |
| Vehicle Mileage at Failure | 44000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | KINDERHOOK, NY |
| VIN pattern | WDDHF8JB5EAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |