| Issue ID | 1026151 |
| Internal NHTSA # | 10554630 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | E350 |
| Model Year | 2014 |
| File date | 02/12/13 |
| Component | SERVICE BRAKES |
| Product type code | VEHICLE |
| Description of the problem | The vehicle was serviced on 11/27/13. On 12/2/13 pulling away from a stop sign there was a loud pop and sudden drop to the car. After getting out of the vehicle and looking to see what had happened we noticed that the wheel had detached from the car. Police were notified right away because the vehicle was still in the road. Mercedes benz embrace was notified directly afterwards and informed as to what had happened. The tow truck driver had to take a bolt out of each remaining wheel to re-attach the one that came off to load the vehicle onto the flat bed. Four lug bolts were missing. We did find a piece of a broken bolt laying on the ground not far from the car. The car was towed to the mercedes benz in memphis. I think this is a serious defect and should be thoroughly investigated to save the life of other drivers, had this happened to me on the interstate were i would have been driving at the speed of 70 mph all of us sitting in the car would have been dead and no one would have been able to find the cause. I hope you will take immediate action. Thanks |
| Vehicle Mileage at Failure | 11954 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | JONESBORO, AR |
| VIN pattern | WDDHF5KB5EAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 10 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |