This is an online automotive information provider of a detailed information on complaints, defects and recalls for Mercedes benz E350 2013 suspension. Our users can find data on mass market car models from most popular brands. The service allows to compare and analyze statistics for reported problems, complaints, recalls for various manufacturers. We hope our site will help with selecting of a reliable and safe car. By using this tool, you will be able to get records with description of safety issues for vehicles, equipment, tires and child restraints. These issues include safety recalls for your Mercedes benz E350 2013 suspension and complaints other owners have filed.

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2013 Mercedes benz E350 Suspension Problems, Complaints and Defects

Issue ID	1559944
Internal NHTSA #	11204298
Manufacurer	Mercedes-Benz USA, LLC.
Brand	MERCEDES BENZ
Model	E350
Model Year	2013
File date	02/04/19
Component	SUSPENSION
Product type code	VEHICLE
Description of the problem	Despite all attempts, i am unable to get mercedes-benz usa to share the ground clearance specification for my vehicle. My car has 145,000 miles. I need to replace front shocks/struts. I need the ground clearance spec in order to determine whether to replace front springs at the same time. Ground clearance is commonly published as part of technical specifications for all other cars. This is the first car i have owned for which the ground clearance specification is neither published nor available through other means from the manufacturer. Mbusa first directed me to the local dealer but the dealer couldn't find the spec. Then they said that they did not have access to this specification and they couldn't help. Next, i reached out to the mercedes customer assistance center in europe. But they couldn't find the specification either. Finally, i received a phone call from mercedes-benz usa customer assistance center. They gave me a ground clearance specification that is far lower than the clearance on my car. For high-mileage cars, the ground clearance should be lower than spec, not higher. When i stated this, they gave me a different higher number. Bottomline - unless i have the true ground clearance specification for my car, i can't determine whether my car's suspension is in good health. A tired, sagging, suspension could lead to safety issues. On a related note, mercedes-benz has zero stock worldwide for the front springs for my 2013 vehicle. This is unacceptable for a car that is only 6 years old.
Vehicle Mileage at Failure	145000
Number of Occurences
Source of the issue	NHTSA WEB SITE
City and State	CHAPPAQUA, NY
VIN pattern	WDDHH8JB5DAXXXXXX
Was vehicle invloved in a crash?	N
Was vehicle involved in a fire?	N
Was incedent reported to police?	N
Was medical attention required?	N
Was part original equipment?
No. of injured persons
No. of fatalities
Date of purchase	07/08/26
Was original owner?	N
Anti-lock brakes	N
Cruise control	N
Number of cylinders
Drive train type
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Vehicle speed
DoT tire identifier
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Location of tire code
Type of tire failure code
Was defective tire repaired?
Date of manufacture
Type of child seat code
Type of restraint
Dealer's name
Dealer's telephone number
Dealer's city
Dealer's state code
Dealer's ZIP code

What is Recall?
A recall is when a product is removed from the market or a correction is made to the product because it is either defective or potentially harmful.
What is Failure?
Failure is the state or condition of not meeting a desirable or intended objective, and may be viewed as the opposite of success. Product failure ranges from failure to sell the product to fracture of the product, in the worst cases leading to personal injury, the province of forensic engineering.
What is Defect?
Non-conformance of a car component with the specified requirements, or non-fulfillment of user expectations, including the safety aspects.

Last decoded VIN:

1GCCT19W8Y8130042 1J4PN5GK6AW118793 MM7UN35638W670303 JF2SHAEC3BH780155 WDB9036632R608106 WBKAG72030E633022 KPADM4AE1MP140564 WVWZZZ3CZ8E016925 5SAAK46K1A7100010 3VWD17AJ9GM266426 WP1BA2AY1RDA53722 1XPXD49X1CD144520

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2013 Mercedes benz E350 Suspension Problems, Complaints and Defects, Recalls and Failures

2013 Mercedes benz E350 Suspension Problems, Complaints and Defects

What is Recall?

What is Failure?

What is Defect?