| Issue ID | 1165563 |
| Internal NHTSA # | 10693628 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | E350 |
| Model Year | 2013 |
| File date | 13/02/15 |
| Component | STRUCTURE:BODY |
| Product type code | VEHICLE |
| Description of the problem | I purchased the car (certified pre-owned) on december 18, 2014. On february 13, 2015 i was parking in a restaurant parking lot. All of a sudden i felt the crash. At first i thought a vehicle had run into the back of my car. However, it turned out my vehicle had rolled backwards into another car. I had just pulled into the parking spot (which was on a slight incline) and was about to put it in park when this occurred. I accepted responsibility for the damage to my car and the other car involved and filed with my insurance. Once i had my vehicle back, i noticed that when i was stopped at a red light it felt as though the car was moving backwards. I then tested the car on a slight incline (5-10 degrees) and while in drive. It rolled backwards and continued to roll until i slammed on the brake. This car is an automatic. I have never heard of an automatic rolling backwards while in the drive position - especially on a very slight incline. I called the dealership and was told this was "normal". |
| Vehicle Mileage at Failure | 23000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | DALLAS, TX |
| VIN pattern | WDDHF5KB3DAXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | RWD |
| Transmission type | |
| Vehicle speed | 5 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |