| Issue ID | 1396185 |
| Internal NHTSA # | 11011804 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | E350 |
| Model Year | 2011 |
| File date | 19/07/17 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | After filling my car with gasoline, i noticed a strong swell of gasoline in my garage when i parked my car. I had never experienced the smell of gasoline in my garage after filling up my gas tank in the past. I left the car in the garage for awhile, but returned to a stronger smell of gasoline. I took the car to mercedes-benz of beverly hills in california for inspection and diagnosis. The service advisor informed me that the fuel filter sensor was bad, and it may be covered under the manufacture's free recall due to a faulty fuel filter sensor. The service advisor informed me that he had numerous customers with cars needing repair recently for fuel leak related malfunctions. He also stated that he had a car with a similar problem as mine being worked on the same day i brought my car in for service. The service advisor later called me and stated that my car was not covered under the free recall for the fuel filter sensor, and that it would cost me $1,100. 00 to repair the car. The service advisor also stated that my car was not covered under the free recall because it has a medal gas tank instead of a plastic gas tank. What difference does it make whether the gas tank is medal or plastic if the part is defective? I checked out this website and found that several complaints have been filed for the same malfunction with the fuel filter sensor causing gas to leak. I have been a loyal customer of mercedes-benz for the past 12 years (i've owned two mercedes-benz thus far). I will think twice about purchasing another mercedes-benz in the future if they do not honor the free recall for my car for this defective part. |
| Vehicle Mileage at Failure | 59000 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | ENCINO, CA |
| VIN pattern | WDDKJ5GB1BFXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
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| DoT tire identifier | |
| Tire size | |
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| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
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