| Issue ID | 1214475 |
| Internal NHTSA # | 10759902 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | E350 |
| Model Year | 2010 |
| File date | 22/08/15 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2010 mercedes benz e350. While driving at 30 mph, there was an abnormal noise coming from the steering wheel. In addition, the steering wheel was difficult to turn. The contact had to apply force to the steering wheel in order to steer the vehicle. Upon further inspection, the contact noticed that there was no steering fluid, the contact refilled the vehicle with steering fluid, but the fluid depleted at a faster rate than usual. The vehicle was taken to an independent mechanic who diagnosed that the seal and the power steering pump needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 58,700. Ma 10/19/15 the consumer stated the vehicle was repaired in 2011 under recall but, the failure recurred. Updated 03/21/2016*js *cn |
| Vehicle Mileage at Failure | 58700 |
| Number of Occurences | 2 |
| Source of the issue | HOTLINE VOQ |
| City and State | NEW CASTLE, DE |
| VIN pattern | WDDHF8HB9AAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 27/04/15 |
| Was original owner? | N |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | AUTO |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | LINDSAY AUTOMOTIVE GROUP |
| Dealer's telephone number | 703-998-6600 |
| Dealer's city | ALEXANDRIA |
| Dealer's state code | VA |
| Dealer's ZIP code | 22302 |