| Issue ID | 814876 |
| Internal NHTSA # | 10354162 |
| Manufacurer | MERCEDES-BENZ USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | E350 |
| Model Year | 2010 |
| File date | 13/08/10 |
| Component | EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2010 mercedes benz e350. The contact stated that the mute switch for the radio was defective. The mute switch was supposed to stay off until it was manually turned back on. The contact stated that the switch disengaged randomly several times within a few miles. The contact stated that the safety concern was while driving and the radio unexpectedly came on. Mercedes informed him that was the way it supposed to work. The failure mileage was 10,000. The vin was unknown. |
| Vehicle Mileage at Failure | 10000 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | NEW YORK , NY |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |