| Issue ID | 814007 |
| Internal NHTSA # | 10353478 |
| Manufacurer | MERCEDES-BENZ USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | E350 |
| Model Year | 2008 |
| File date | 24/04/10 |
| Component | WHEELS |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2008 mercedes benz e350. While driving 30 mph over a pothole the tire exploded. The tire was a continental contipro contact size 245/40r18. 93v. The front passenger tire exploded and the right rear tire developed a blister and the rim was no longer aligned. The failure could have led to a fatality due to the poor design. The wheel rim on the tires was 18 inches and the tire was two to three inches off the ground. These are the original tire and rims that came with the vehicle. There were no injuries and the vehicle was not damaged when the failure occurred. Roadside assistance repaired the tires. The vehicle was driven to the dealer the following day. The dealer stated that they were aware of the problem and the defect; yet, they were unable to offer any assistance. The manufacturer was contacted and informed him that they would give him a free tire which he did not receive. The failure mileage was 20,000. |
| Vehicle Mileage at Failure | 20800 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | FLORAL PARK, NY |
| VIN pattern | WDBUF87X98BXXXXXX |
| Was vehicle invloved in a crash? | Y |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 30 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |