| Issue ID | 953497 |
| Internal NHTSA # | 10486754 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | E350 |
| Model Year | 2007 |
| File date | 08/11/12 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | My vehicle was listing to the right side. I took the vehicle for repairs to a neighborhood garage who informed me that that it had a defect that needed to be corrected by the dealer. The dealer said it needed repair to the airbag, shocks & struts (costing me over $4000). After research i discovered there have been eight tsb's on this particular vehicle (in 2008, 2009 and 2010), all referencing defects to the structural integrity. This was a dangerous problem that could have resulted in an accident with injury to my family, myself and/or other innocent parties. I believe your office should be made aware of this dangerous situation. Was there a recall on this vehicle? My neighborhood mechanic believes their should have been precautions taken and notices to owners made. Please let me know if i have recourse in this situation. |
| Vehicle Mileage at Failure | 87000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | FAIRFAX, VA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
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| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |