Issue ID | 905414 |
Internal NHTSA # | 10446834 |
Manufacurer | MERCEDES-BENZ USA, LLC. |
Brand | MERCEDES BENZ |
Model | E350 |
Model Year | 2007 |
File date | 02/02/12 |
Component | POWER TRAIN |
Product type code | VEHICLE |
Description of the problem | I bought this car about 4 months ago. This car has been serviced religiously at the local mercedes dealer and there has been "no know problems". On a thursday i noticed the car shifting a little funny so i had my husband drive it just to be sure. He noticed the same erratic shifting. On saturday i dropped the car off at the mercedes dealer (same dealer it has always been serviced at). When i parked the car i wanted to check each gear just to make sure and what do you know... It would not shift into reverse. Later that day i had to call mercedes to find out what was going on with the car and they proceeded to tell me the car had metal shavings in the transmission pan and would need a new transmission. The quote for a new transmission is $5800!!! I don't understand how the car did not give me any warning nor an indicator light. The car only has 60k miles on it and in no way should need a new transmission. Also, keep in mind the transmission was serviced at this same mercedes dealer at 39k miles. Something is not right and i want answers. I am completely shocked and so upset. |
Vehicle Mileage at Failure | 62000 |
Number of Occurences | 1 |
Source of the issue | NHTSA WEB SITE |
City and State | KILN, MS |
VIN pattern | WDBUF56X67BXXXXXX |
Was vehicle invloved in a crash? | N |
Was vehicle involved in a fire? | N |
Was incedent reported to police? | N |
Was medical attention required? | |
Was part original equipment? | |
No. of injured persons | |
No. of fatalities | |
Date of purchase | 18/09/24 |
Was original owner? | N |
Anti-lock brakes | N |
Cruise control | N |
Number of cylinders | 6 |
Drive train type | |
Transmission type | |
Vehicle speed | |
DoT tire identifier | |
Tire size | |
Location of tire code | |
Type of tire failure code | |
Was defective tire repaired? | |
Date of manufacture | |
Type of child seat code | |
Type of restraint | |
Dealer's name | |
Dealer's telephone number | |
Dealer's city | |
Dealer's state code | |
Dealer's ZIP code |