| Issue ID | 740886 |
| Internal NHTSA # | 10285567 |
| Manufacurer | MERCEDES-BENZ USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | E350 |
| Model Year | 2007 |
| File date | 17/09/09 |
| Component | POWER TRAIN:AUTOMATIC TRANSMISSION |
| Product type code | VEHICLE |
| Description of the problem | No warning of any kind, nor any event of any kind. One minute, everything is fine. The next, the transmission fails. Transmission failure has happened 3 times in the past 10 months. Car is a 2007 mercedes. On all 3 occasions, i was driving on multiple lane interstate. One 2 of the incidents, the car suddenly went out of the drive gear into what felt like neutral. It stayed there for 10 or 15 seconds and then resumed in drive on it's own. Possible consequences of very serious accident. On the 3rd incident, i was at a stoplight and when starting on the green light, the car would not come out of 1st gear. Just dropped car off today for this and don't know results yet. What was done to correct: on both of the first 2 occasions, software was updated. There were other things done which bizarrely somehow relate to the transmission. I have no parts. I believe i do have the service sheet from both of the earlier incidents. |
| Vehicle Mileage at Failure | 7000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | BIRMINGHAM, AL |
| VIN pattern | WDBUF56X57BXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 55 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |