| Issue ID | 975659 |
| Internal NHTSA # | 10508485 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | E320 |
| Model Year | 2005 |
| File date | 01/03/13 |
| Component | FUEL/PROPULSION SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | I own a 2005 mercedes benz e 320. I noticed the smell of gasoline coming from the car, especially after filling up, for several months. It had gotten progressively worse over time, so i had it checked early on by my mechanic but observed no leaks. The gas vapors continued to become worse, so bad that i had to park the car outside for fear of explosion and/or fire. My gas water heater is in the garage and my childrens bedroom is above it. Early on, my whole family began having headaches, nausea, and burning watery eyes. We now know it was gasoline vapors emitting from the faulty gas tank seals which are located below the rear seats. I took it to the dealer near my home; walters mercedes benz. The service agent, [xxx], called and said that the seals in the gas tank were leaking and it would cost $750 to replace them. Also, the technician observed some possible leaking on another hose to the tank and it would be $2,400 to have the whole tank replaced. I found this outrageous, but had no other choice. After doing some research i found that mercedes had a recall because of the same problem to other cars similar to mine. The service managers at walters said that my vin number didn't match the recall. So, i called mb usa (800-367-6372) to have a case opened. [xxx] (ext [xxx]) is the case investigator assigned. His supervisor is [xxx]. (ext [xxx]). I explained the above to andrew h. Who stated that he would be contacting walters service department manager and get back to me within 48 hours. Mb usa refused to admit or solve the problem. I paid to have the entire gas tank replaced. 3/13/13 @ 9:33 call from (201)476-6200 mb case investigator [xxx] ext.[xxx] general number for mb 800-367-6372 information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 110000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | CORONA, CA |
| VIN pattern | WDBUF65JX5AXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |