| Issue ID | 997554 |
| Internal NHTSA # | 10526414 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | E320 |
| Model Year | 2004 |
| File date | 16/07/13 |
| Component | SUSPENSION |
| Product type code | VEHICLE |
| Description of the problem | My right front air strut went out while my wife was driving and had our son in the car. She was 120 miles away from home and stranded. She went to mercedes benz of beverly hills and they want 160. 00 to diagnose and then would put her in a loaner. The estimate was around 1700. 00 to fix 1 air strut. I have done my research and this is definitely a safety issue as the speed she was traveling at. Im not sure why mb has not issued a safety recall on these faulty parts. Definitely would be nice if they would cover this. |
| Vehicle Mileage at Failure | 148000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | TEMECULA, CA |
| VIN pattern | XXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 50 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |