| Issue ID | 552990 |
| Internal NHTSA # | 10130331 |
| Manufacurer | MERCEDES-BENZ USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | E320 |
| Model Year | 2004 |
| File date | 26/07/05 |
| Component | SUSPENSION:FRONT |
| Product type code | VEHICLE |
| Description of the problem | dt: contact stated when stepping on the accelerator pedal the vehicle will not accelerate. This caused a safety concern because while merging into traffic the vehicle failed to accelerate. This only occurred when the vehicle is stopped or was close to stopping. The majority of the time it happened when the vehicle was started up. There was no indication as to when this will occur. It happened approximately 30 times. The service dealer attempted to repair the vehicle once, but because it happened periodically they could not duplicate the problem. The manufacturer refused to service the vehicle. Consumer felt the problem with the vehicle could be the drive- by -wire or computer system. *ak the right rear brake locked up while the consumer was making a right turn. This occurred after the brake had been reprogrammed. On cold morning the gps did not work properly. The leather on the driver's side air bag was peeling. The tire pressure monitoring system had to be reprogrammed. The front wheel bearing had play in it. The rear alignment was off slightly which caused the vehicle to shimmy while driving above 62 mph. *nm on august 22, 2005 while driving a loaner mercedes benz e350 from the dealer the consumer experienced the same intermittent hesitation on acceleration as he had with his own 2004 e350. The consumer believes this hesitation problem is not isolated to vehicle. *nm |
| Vehicle Mileage at Failure | |
| Number of Occurences | 30 |
| Source of the issue | HOTLINE VOQ |
| City and State | SALINE, MI |
| VIN pattern | WDBUF65J14AXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 30/12/03 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | RWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | MERCEDES-BENZ OF ANN ARBOR |
| Dealer's telephone number | 734-663-3300 |
| Dealer's city | ANN ARBOR |
| Dealer's state code | MI |
| Dealer's ZIP code | 48103 |