| Issue ID | 567205 |
| Internal NHTSA # | 10141263 |
| Manufacurer | MERCEDES-BENZ USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | E320 |
| Model Year | 2004 |
| File date | 29/10/05 |
| Component | SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER |
| Product type code | VEHICLE |
| Description of the problem | Dt: the contact stated that while driving she turned on seat warmer as well as the heater and she detected the odor of something burning . She turned off the heater but not the seat warmer. She continued driving but sensed a feeling of something biting the side of her leg. She discovered a spark coming from a hole in leather seat. She experienced a small burn to her leg. There were no visible flames only sparks. She turned off the seat warmer and pulled over. To extinguish any sparks she poured water onto seat. She took the vehicle to a dealer. Mercedes will replace the seat free of charge. *ak |
| Vehicle Mileage at Failure | 37000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | COLUMBIA, SC |
| VIN pattern | WDBUH65J94AXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | Y |
| Was incedent reported to police? | Y |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | 1 |
| No. of fatalities | |
| Date of purchase | 29/01/04 |
| Was original owner? | Y |
| Anti-lock brakes | Y |
| Cruise control | Y |
| Number of cylinders | 6 |
| Drive train type | FWD |
| Transmission type | AUTO |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | DICK DYER AND ASSOCIATES INC |
| Dealer's telephone number | 803-786-8888 |
| Dealer's city | COLUMBIA |
| Dealer's state code | SC |
| Dealer's ZIP code | 29223 |