| Issue ID | 1437966 |
| Internal NHTSA # | 11061184 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | E300 |
| Model Year | 2017 |
| File date | 11/09/17 |
| Component | EQUIPMENT |
| Product type code | VEHICLE |
| Description of the problem | The vehicle has a known safety defect which has been referred to both the president of mercedes benz usa and the chairman of daimler ag (parent of mercedes benz usa) in germany. Mb usa has stated that the problem is a third party software error and has refused to accept responsibility for the product. It appears to be a cover-up not dissimilar to the vw issue where management is actively avoiding addressing the problem and won't put its acknowledgement in writing or advise the owners of the vehicle of the issue and its potential life threatening impact. In sum, the gps system in the $60,000+ is not accurate and may give substantially false information, causing a driver to go to places/areas which may be dangerous. The most egregious aspect is that mb thinks it is smarter than everyone, including the regulatory agencies, and are purposefully ignoring the public's safety. This happens when the vehicle is in motion. Multiple photos have been sent to mb and the mb engineers verified the safety problem. Although i have indicated below the september date of the first letter to the president of mbusa, the issue was noticed by me in july 2017, reported to the local dealer in august, confirmed subsequently and is on going. *js |
| Vehicle Mileage at Failure | |
| Number of Occurences | 1 |
| Source of the issue | CONSUMER LETTER |
| City and State | HIGH FALLS, NY |
| VIN pattern | WDDZF4KB6HAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | 4WD |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |