| Issue ID | 1404646 |
| Internal NHTSA # | 11020765 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | E250 |
| Model Year | 2015 |
| File date | 17/07/17 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2015 mercedes-benz e250. While driving 4 mph, the steering wheel seized as the contact attempted to steer the vehicle to the left. The contact stated that the brakes disengaged simultaneously and was unable to be depressed. The vehicle was taken to the dealer (mercedes-benz of eugene, oregon, located at 2200 martin luther king jr blvd, 97401 (541) 687-8888), but the dealer could not duplicate the failure. In addition, the dealer stated that the battery was weak. The battery was replaced. The manufacturer was made aware of the issue and offered to evaluate the vehicle over a four week period. The failure mileage was approximately 18,000. .. Updated 10/25/17 *bf |
| Vehicle Mileage at Failure | 18000 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | CRESWELL, OR |
| VIN pattern | WDDHF9HB2FBXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 31/03/15 |
| Was original owner? | Y |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 4 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | 4 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | MERCEDES-BENZ OF EUGENE |
| Dealer's telephone number | 541-687-8888 |
| Dealer's city | EUGENE |
| Dealer's state code | OR |
| Dealer's ZIP code | 97401 |