| Issue ID | 842449 |
| Internal NHTSA # | 10380206 |
| Manufacurer | MERCEDES-BENZ USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | E |
| Model Year | 2011 |
| File date | 31/01/11 |
| Component | STEERING:HYDRAULIC POWER ASSIST:PUMP |
| Product type code | VEHICLE |
| Description of the problem | Tl*the contact owns a 2011 mercedes benz e-350. While driving approximately 1 mph in reverse the steering wheel became very stiff and difficult to turn. The contact continued to drive the vehicle and the power steering continued to malfunction. The vehicle was eventually towed to an authorized dealer where the contact was told that there was a defect within the power steering pump. The power steering pump was replaced. The failure mileage was 300 and the current mileage was 350. Updated 10/21/11 *bf updated 10/26/11 |
| Vehicle Mileage at Failure | 300 |
| Number of Occurences | 1 |
| Source of the issue | HOTLINE VOQ |
| City and State | SYOSSET, NY |
| VIN pattern | WDDHF8HB2BAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 1 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | MERCEDES BENZ OF HUNTINGTON |
| Dealer's telephone number | 631-549-2369 |
| Dealer's city | HUNTINGTON |
| Dealer's state code | NY |
| Dealer's ZIP code | 11743 |