| Issue ID | 839825 |
| Internal NHTSA # | 10377998 |
| Manufacurer | MERCEDES-BENZ USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | E |
| Model Year | 2006 |
| File date | 19/01/11 |
| Component | AIR BAGS:FRONTAL |
| Product type code | VEHICLE |
| Description of the problem | Extremely dangerous: yesterday 1/19/11 while driving ~35-40mph and pressing the gas pedal, my 2006 mercedes benz ml350 suddenly &rapidly decelerated while making a loud grinding noise and the auto gave the message that the airbags were deactivated by the car. This could have caused a fatal accident for me had i been on the busy highway. I took the auto to the dealership- mercedes benz honolulu and they offered very little acknowledgement to the defectiveness of the auto and wouldn't take responsibility. Another major safety issue is a couple of weeks ago, my husband used normal force to pull the adjustment lever for the steering wheel tilt, and it came clean off of the panel. He put the lever back into place an it fell all the way into the panel! This has caused the tilt to be permanently loose and unable to be locked into place. Again, the mercedes benz dealership refused to take any responsibility whatsoever. The repair quote that was offered was $1475. 00 for the tilt repair- this is overcharging and price prohibitive. Shouldn't mercedes benz acknowledge the safety issues, report them so that they don't recur in other vehicles? These issues could cause passenger death. [xxx] feel free to contact me for more information. Information redacted pursuant to the freedom of information act (foia), 5 u. S. C. 552(b)(6). |
| Vehicle Mileage at Failure | 30000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | KANEOHE, HI |
| VIN pattern | 4JGBB86E16AXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | 6 |
| Drive train type | AWD |
| Transmission type | |
| Vehicle speed | 40 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |