| Issue ID | 1450156 |
| Internal NHTSA # | 11075324 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | CLS550 |
| Model Year | 2012 |
| File date | 01/02/14 |
| Component | ELECTRICAL SYSTEM |
| Product type code | VEHICLE |
| Description of the problem | The very day i brought my car home from a used car purchase, the moment i pulled in my driveway to park, the message center said, " sos service not activated" in a warning in the center cluster. It wouldn't go away and i didn't know what to do, so i pushed the sos button and mb asked me, " what is your emergency ?" i appologized and explained that i had received a warning message on my dash. They ended the call and i turned off the car. I restarted the car and the warning went away. This was on feb 1, 2018 at 4:38 p. M. |
| Vehicle Mileage at Failure | 44560 |
| Number of Occurences | |
| Source of the issue | NHTSA WEB SITE |
| City and State | PALMS SPRINGS, CA |
| VIN pattern | WDDLJ7DB8CAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |