| Issue ID | 1576523 |
| Internal NHTSA # | 11222710 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | CLS450 |
| Model Year | 2019 |
| File date | 19/11/18 |
| Component | WHEELS:RIM |
| Product type code | VEHICLE |
| Description of the problem | Tl* the contact owns a 2019 mercedes-benz cls450. The contact stated that the vehicle's wheels were not designed for daily driving. The rims were bending underneath the vehicle while it was in motion, which caused a bumpy ride. The vehicle was taken to mercedes-benz of massapequa (101 sunrise hwy, amityville, ny 11701, (631) 213-2023) seven times. The rims were removed and shipped off for repairs multiple times, but the failure recurred after each visit to the dealer. The manufacturer was contacted and they stated that the rims and wheels were not covered under the factory warranty; therefore, they could not assist. The vehicle was currently at the dealer for the same failure. The failure mileage was 10. |
| Vehicle Mileage at Failure | 10 |
| Number of Occurences | |
| Source of the issue | HOTLINE VOQ |
| City and State | GARDEN CITY, NY |
| VIN pattern | WDD2J5KBXKAXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | |
| No. of fatalities | |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |